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Turning Point- Smithfield Service

Turning Point- Smithfield Service
Last Updated: 18/11/14

Telephone: 0161 827 8570

Address: (map)
Thompson Street, Collyhurst, Manchester, Greater Manchester, M4 5FY



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What we do
Substance misuse: Drugs:      Alcohol:  
Female only project: No
Typical length of the first-stage programme 0
Typical length of the second-stage programme 0
Mandatory drug/alcohol testing: Regularly
Detoxification available
Detox length  
Alcohol: 7 nights
Opiates: 14 nights
Benzodiazepines: 0
Stimulants: 0
Support available
Supported housing and resettlement: No
Education, training & employment No
Female only groups: No
Philosophy/programme of care: Eclectic/integrated
CBT/social learning
Programme details:
•Smithfield has 22 bedrooms, with communal bathrooms and other communal areas, such as, dining room, lounges, art room, quiet room and a garden with smoking shelter, for client use.
•Better than national average waiting times - service users are admitted within 3 weeks of the receipt of their referral, if we have all relevant information and no delay has been requested.
•Quick and efficient referral process - Following the submission of complete paperwork, the referral process could be as short as three working days.
•All referrals are triaged by senior clinicians.
•Facility to enable SU admissions from hospital A & E departments.
•A Pre-admission assessment with our Consultant for service users with complex needs is conducted by our lead consultant.
•Close work with service users to design their treatment pathway to maximise outcomes
•On call medical support 24/7. – With our consultant
•Access to a range of treatment regimes based on the service user's need, with a comprehensive care plan and risk management plan for each individual.
•One key worker assigned to each service user
•Weekly case reviews with our Consultant.
•The nurse led service ensures that waking nurses and support workers are on site 24/7 offering real assistance through the psychological and physiological effects that accompany alcohol and drug withdrawals.
•A collaborative working arrangement with commissioners to help with forward planning and to avoid the disappointment of losing a placement.
Family support services:
Children and families are welcome to visit their relatives daily at specific times. Family rooms are made available for such visits, as children are not permitted on the unit or in the garden. Smithfiled Service is fully compliant with all safeguarding children regulations.
Activities provided for children and families:
We have a designated family room for those service users who have children visiting them. Toys, games, books and DVDs are available, along with some craft activities, for children visiting the service.
Post treatment support:
The service user’s treatment plan must demonstrate a commitment to abstinence and have a robust discharge plan in place. Service users will not be admitted without a clear, care plan for post-treatment support and a commitment to their own recovery.
Link Node Mapping in key working and groups will focus on discharge planning.
Harm reduction policies for clients leaving the programme early:
Links with community workers and daily support services are encouraged.
Resettlement / after-care services:
All substance misuse service users can be referred on to one of our rehab services as part of their recovery treatment pathway. Alternatively, service users will be discharged back to an apprpirate address where they will continue with their recovery in the community with the support of their worker and locally accessible services.
Hours a client would typically spend on elements of the programme in a week:
One to one counselling and keyworking: 2
Group work: 15
Complementary therapies: 1
Education: 0
Domestic duties: 0
Other activities: 5
Other details:
Treatment completion rate (% clients discharged for)
Treatment complete 0 %
Service user transferred 0 %
Treatment incomplete :
   - client dropped out 0 %
   - treatment withdrawn by provider 0 %
Who we treat
Accepted clients Male / Female
Age range of clients 18 - 65
The following are accepted: Pregnant women
Orders of residence
Clients under Drug Rehabilitation Requirements (DRRs)
Clients under other community orders
Criminal Justice referrals: Court reports provided
Accompanied court attendance
Child care options: Children can have day visits
Dual diagnosis clients accepted
How the programme is equipped for dual diagnosis or complex needs:
•24 nursing care
•Administration of relevant medication
•Ongoing monitoring and support
•On site medical provision 6 clinics a week – 24 on call support and out of hours support
•Strong links with local mental health services and primary care services
•Expertise in dual diagnosis – linking with mainstream services
•General and Mental Health Registered Nurses on the staff team on a 27x7 shift basis
•All staff are trained in risk management.
•Self harm is managed within the service
•Full participation within CPA
Accepts client on the following prescribed psycho-active medication: Anti-depressants
Exclusions and restrictions to admission:
•Undiagnosed mental health issue and diagnosis is being sought.
•Under 18's.
•Unable to self care.

Facilities / vacancies
Bed vacancies
Number of Beds Registration Room
Detox Disabled
Gender Contract
6 Drug/alcohol (D/A) Single Yes Limited Both N/A
Total registered beds: 22
Ensuite rooms: 0
Shared rooms (3+): 0
Twin rooms: 0
Single rooms: 22
Female-only beds: 0
Male-only beds: 0
Beds for detox: 22
Detox programme details:
•4 day/3 night night ‘kick start’ inpatient medical and psychological detoxification to be completed within a community programme. Only for those service users who have a robust support network within their community.
•7 night inpatient medically managed alcohol detoxification
•14 night methadone stabilisation
•14 night respite for amphetamine, cannabis, crack etc
•14 night heroin detoxification, symptomatic lofexadine relief
•21 night methadone detox-
•21 night buprenorphine detox
•21 night opiate detox
•28 night combination detox also available for consecutive detoxifications
•Regular key worker sessions
•2 ITEP (Node Link Mapping) groups per day
•The groups follow the RECOVERY model- empowering service users and facilitating defining their own journey and path to their Recovery
•All groups are fully manaulised utilising node link mapping and the RECOVERY MODEL covering ;
1.Getting Motivated to Change
2.Building Motivation
3.Ideas Communication
4.Understand and reduce angry feelings
5.Unlock your Thinking and Open your Mind
6.Preventing Relapse in Drugs and Alcohol
7.Exiting treatment
8.Building Social Networks
9.Transition Skills for Recovery
10.HIV and AIDs, Hep C and STD’s prevention
11.Drugs and Alcohol physical and physiological effects

•There are other ‘add ons’ such as parenting skills, key working sessions will also use link node mapping incorporating the group programme and into the discharge care package
•The focus of the group programme and key working is preparation for discharge – whether that is rehab, community programme or back to the drug or alcohol team.
•There are activities such as acupuncture, art groups, film night, quiz night
•Staff will escort service users to support groups as a part of their treatment package.

Level of wheelchair access: Full
No. bedrooms with full disabled access: 0
Sign language: No
Pets: No
Level of catering Full
Domestic responsibilities None
Complementary therapies:
Auricular acupuncture is available for all service users.
Other facilities (eg. languages spoken, dietary options, religions etc.): Religious holidays observed
Dietry requirements
we will employ the services of a translation servi
Fees & other info
Gross weekly residential charge: Not yet supplied
Block contracts:
Block contracts costs: Not yet supplied
Other cost-related services:
Detox additional weekly charge  
Alcohol: Not yet supplied
Opiates: Not yet supplied
Benzodiazepines: Not yet supplied
Stimulants: Not yet supplied
Admission and discharge information:
Assessment and admissions:
•Referral/assessment form completed by Tier 3 provider and the service user
•Referral/assessment received by Smithfield
•Any relevant outstanding information will be requested
•Referral triaged by a Clinical Team Leader
Once all pertinent information collected, assessment been seen by our Consultant and we are happy that the service user is prepared for detoxification, an admission date is offered;
If necessary an appointment will be made for the Consultant’s preadmission clinic - this will be co-ordinated with admission date
•The service user and thier key worker are communicated with at every step of the way and the service user will be offered a visit to the service prior to admission, if they feel they will benefit from this;
•Service user is admitted to the unit
•The service user will attend two groups per day and 2 key working sessions for 7 night stay and 5 key working sessions for a 21 night programme
•Focus of the admission is on discharge planning and a commitment to abstinence and long term recovery

Additional admission services:
•The care path co-ordinator offers pre-admission support
•Team leaders will support the referring team and the service user with pre-admission preparations
•A Consultant preadmission clinic for service users with complex needs
•Flexible admission times six days a week
•All medication is available for the service user on admission
Discharge policies:
•Regular drug and alcohol testing - positive results will result in discharge
•Violenc or aggressive behaviour towards a member of staff or other service users.
•Bringing drugs or alcohol onto the unit.

Registration: Care home providing nursing
Registered with the National Drug Treatment Monitoring System (NDTMS):
Registered with the Care Quality Commission (CQC) - from October 2010:
Local Authorities using this project Blackburn with Darwen
Cheshire East
Cheshire West and Chester
North Warwickshire
Nuneaton and Bedworth
Local Care Quality Commission(CQC) office: No details supplied
Region: North West
Local Authority area: Manchester
Drug and Alcohol Team: Manchester
Primary contact: No details supplied
Contact phone: No details supplied
Admission phone: No details supplied
Quality initiatives
Quality Assurance and Governance
•Serious incident reviews / TMR’s for all severe incidents ( including all medicine management issues)
•All lessons learnt and action points are shared with CQC, Commissioners, Care Manager
•Constantly revaluating trends in reporting and amend service delivery to mitigate against this i.e. early discharges & unit leave procedure
•Regular clinical audits, clear cycle, ensuring compliance against policy and procedure and Smithfield's own care pathways
•Medicine Management / governance meetings
•Close working with Turning Points own Risk and Assurance Department, and well developed reporting structure through the organisation, and with providers / Commissioners
•Strong links with Salford & Manchester Universities – Rated as 90% for student placements

•Routine reporting adults and children
•Engage with safeguarding teams
•Safe guarding children and supporting families is included in discharge planning

Service User Involvement;
Improved structured approach through:
•Weekly Service User meeting – Minutes from previous meetings are feedback to ensure that continual review process is maintained
•3 nominated S/U Champions – led by a Nursing T/L
•S/U’s asked for feedback and suggestions about improvements to the service as part of their final key working session
•Annual Service user satisfaction survey conducted and an action plan formulated by the service for the next 12 months
•Involvement of commissioners strategically in the service operating plan
•Supported through Turning Points internal compliments and complaints process
•Service specific feedback / suggestions box
•Access to local service user groups, including NA

Staffing - Full Time Equivalents (FTEs)
Clinical: 0
Doctors/psychiatrists: 0
Nurses: 0
Dual-diagnosis workers: 0
General counsellors: 0
Other clinical: 0
Volunteers: 0
Support/non-clinical: 0
Resettlement workers: 0
Children's workers: 0
Service managers: 0
Training/education staff: 0
Other non-clinical: 0
Total FTE paid staff: 0
Staff qualifications:
Service Manager – RMN, BA History and Politics, Post Grad Diploma Applied Social Research, Post Grad Certificate Managing Health and Social care, Level 2 Certificate in Counselling.

Nursing Staff – Staff RMN and RGN, Prep for Mentorship, RCJP training drug and alcohol treatment, acupuncture.

Support Workers/ Project Worker – NVQ 3 or working towards , acupuncture, RCJP training drug and alcohol treatment.

Night cover: 24-hours
Reviews / videos
Not available
Service user reviews:
“I arrived at Turning Point after taking the good advice of a friend who sign-posted me to this service as it had benefited his own recovery immeasurably. I arrived from my life of sexual, physical and emotional abuse totally shattered and virtually broken beyond repair.

Upon arrival I was greeted by staff who instilled me with feelings of faith and hope, nurturing my recovery from alcoholism. Their support had no boundaries for they supported me with a choice I made to begin to resolve some very painful issues.

I did relapse upon leaving the detox but the seeds of change were firmly planted. In 2002 I was welcomed into one of their supported housing schemes where I remained for 9 months and achieved 18 months of abstinence. I have never drunk alcohol since. This was the first time I'd been clean of substances since I'd been a small boy.

I learned so much about myself with the support of Turning Point, they gave me the time to heal and learn to believe in my potential. I constantly sign-post others to Smithfield with confidence in the excellent service and team.”
Professional reviews:
"The management and staff at Smithfield, work closely with Commissioners and Tier 3 treatment providers in Rochdale to ensure that the changing needs of our client groups are met. They are focused on improving the long term outcomes for those clients, and have worked with us to ensure that despite budget limitations all service users who require detoxification are catered for".
(On behalf of Rochdale Drug & Alcohol JCG)

"NHS Kirklees has contracted Smithfield to provide inpatient treatment for adults with drug and alcohol problems for the last two years. Over this time Smithfield has endeavoured to develop effective working relationships with staff from the main community substance services and offered a flexible approach in order to improve the mutual care pathways. The ultimate aim of this has been to enhance the experience of care for the individual accessing the services and improve their personal outcomes".

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