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The ARC - Addiction Recovery Centre

The ARC - Addiction Recovery Centre
Last Updated: 16/11/17

Telephone: 02392 378 726

Address: (map)
54 Northern Road, Cosham, Portsmouth, Hampshire, PO6 3DP

Email: info@arcproject.org.uk

Website: www.arcproject.org

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What we do
Substance misuse: Drugs:      Alcohol:  
Female only project: No
Typical length of the first-stage programme 12
Typical length of the second-stage programme 12
Mandatory drug/alcohol testing: Randomly / On suspicion
Detoxification available
Detox length  
Alcohol: 2 weeks
Opiates: 2 weeks
Benzodiazepines: 2-3 weeks
Stimulants: 1-2 weeks
Support available
Supported housing and resettlement:
Education, training & employment
Female only groups: No
Philosophy/programme of care: Eclectic/integrated
12-step (inc MM)
CBT/social learning
Therapeutic community
Programme details:
We offer a twelve-week primary treatment and a secondary treatment that can continue for as long as required, from twelve weeks to a year. We are able to offer shorter periods of treatment in primary if required.

All our clients are treated with courtesy, empathy, and honesty.
All our counsellors are recovering alcoholics and addicts, who have first-hand understanding and experience of addiction and alcoholism.

The key points from our latest CQC report, the independent regulator of health and social care in England are as follows.

Report summary:

"Staff and management were client focused and dedicated to ensuring clients’ success on the programme. Staff treated clients with courtesy, empathy and respect, and encouraged clients to give staff open and honest feedback throughout their treatment. This approach gradually empowered clients to take control over their life through to designing their own exit plan for when they reintegrated into the community."

What people who use the service according to this external CQC review say:

“We spoke with four clients using the service and one who had completed the programme. They were very positive about their experience and felt safe and well supported throughout. In particular, they highlighted their key workers as excellent and ‘key to their recovery’. Clients enjoyed the organised activities such as gym sessions three times a week, and every other Sunday with different excursions such as rock climbing, archery and visiting places of interest. This helped to bring clients together as a team. Clients also stated living in the houses and attending external support groups helped their success. This helped them prepare for moving back to the community following treatment.”

The full report is available on their website here: http://www.cqc.org.uk/location/1-675349004 (Copy the link and paste it into your browser window to read it.) The CQC have changed their criteria away from ratings. That said we scored very highly and equivalent to outstanding.

Our results speak for themselves!

***We invite you to view our introduction video here: https://vimeo.com/236603964 (Copy the link and paste it into your browser window to watch it.)***
Family support services:
We aim for our clients to maintain contact with their families via phone and visits after 6 weeks and where applicable we also co-ordinate Contact visits via Family Services.
Activities provided for children and families:
None
Post treatment support:
Third Stage Housing.
Facilitated links with a range of support services: housing, education and vocational training, budgeting skills, voluntary opoortunities and counselling.
Harm reduction policies for clients leaving the programme early:
ARC tries to ensure that the client has an address to go to when discharged.
Key workers and/or family are contacted, the client is accompanied to the station and placed on a train, or arrangements for their collection are made. Clients are warned about the risk of overdose and given appropriate advice and given a harm reduction leaflet to take with them.
Resettlement / after-care services:
During the latter stages of treatment ARC put in place strategies based on individual clients needs for support post treatment. This involves other services such as social services, doctors, colleges, housing groups, self help etc. For those clients wishing to stay in Portsmouth ARC provides post treatment housing. Ex-clients are encouraged to attend ARC meetings and treatment groups There is no cost for this.
Hours a client would typically spend on elements of the programme in a week:
One to one counselling and keyworking: 1
Group work: 25
Complementary therapies: 3
Education: 8
Domestic duties: 2
Other activities: 4
Other details:
Gym, gliding, co-karting, paintballing, day trips to museums, beach, forest.
Treatment completion rate (% clients discharged for)
Treatment complete 0 %
Service user transferred 0 %
Treatment incomplete :
   - client dropped out 0 %
   - treatment withdrawn by provider 0 %
Who we treat
Accepted clients Male / Female
Age range of clients 18 - 75
The following are accepted: Orders of residence
Clients under Drug Rehabilitation Requirements (DRRs)
Clients under other community orders
Criminal Justice referrals: Court reports provided
Accompanied court attendance
Child care options: Children can have day visits
Dual diagnosis clients accepted
How the programme is equipped for dual diagnosis or complex needs:
Regular care planning and risk assessment.
Working with Mental Health Services and other Healthcare practitioners.
24 hour staff availability.
Accepts client on the following prescribed psycho-active medication: Anti-depressants
Anti-psychotics
Exclusions and restrictions to admission:
All potential service users are assessed individually and the decision is made based on the assessment.
People with arson convictions or some categories of sexual convictions would probably be refused although this is dependent upon assessment.
Facilities / vacancies
Bed vacancies
Number of Beds Registration Room
type
Detox Disabled
access
Gender Contract
3 Drug/alcohol (D/A) Single Yes None M N/A
Total registered beds: 18
Ensuite rooms: 1
Shared rooms (3+): 0
Twin rooms: 0
Single rooms: 18
Female-only beds: 0
Male-only beds: 0
Beds for detox: 3
Detox programme details:
ARC uses a Community Assisted Detoxification Procedure. Each Client is assessed and detox medication is prescribed using established methods.
The length of detoxification depends on the severity and type of addiction but will usually be 14 days.
Treatment begins immediately during detoxification.
Level of wheelchair access: None
No. bedrooms with full disabled access: 0
Sign language: No
Pets: No
Level of catering Self-Catering
Domestic responsibilities Full
Complementary therapies:
Yoga
Meditation
Other facilities (eg. languages spoken, dietary options, religions etc.): Religious holidays observed
Facilities for worship
Dietry requirements
Persian, French, Portugese
Fees & other info
Gross weekly residential charge: Not yet supplied
Block contracts:
Block contracts costs: Not yet supplied
Other cost-related services:
£15 per drug test
Detox additional weekly charge  
Alcohol: Not yet supplied
Opiates: Not yet supplied
Benzodiazepines: Not yet supplied
Stimulants: Not yet supplied
Admission and discharge information:
Assessment and admissions:
Private/agency referrals are assessed in person where possible. If detoxification is needed the length and type of it are discussed and decided upon.
The service user is shown the treatment centre and accommodation. They are also given an overview of treatment and a date for admission is fixed.
Additional admission services:
ARC can facilitate prison assessments and telephone assessments.
In some cases transportation may be arranged.
Discharge policies:
When it is discerned that a particular client is, for whatever reason, untreatable at that particular time, or that a clients behaviour impacts detrimentally on other clients, treatment will be terminated.
Some examples of behaviours resulting in discharge are violence, using/drinking and unauthorised absence from treament.
Registration:
Registration: Care home only
Registered with the National Drug Treatment Monitoring System (NDTMS): No
Registered with the Care Quality Commission (CQC) - from October 2010:
Local Authorities using this project None yet selected
Local Care Quality Commission(CQC) office: No details supplied
Region: South East
Local Authority area: Portsmouth
Drug and Alcohol Team: No details supplied
Primary contact: No details supplied
Contact phone: No details supplied
Admission phone: 02392 378 726
Quality initiatives
Client completed assessment database on delivered treatment utilising standard assessment procedures and indicators.
Staffing - Full Time Equivalents (FTEs)
Clinical: 0
Doctors/psychiatrists: 0
Nurses: 0
Dual-diagnosis workers: 0
General counsellors: 0
Other clinical: 0
Volunteers: 0
Support/non-clinical: 0
Resettlement workers: 0
Children's workers: 0
Service managers: 0
Training/education staff: 0
Other non-clinical: 0
Total FTE paid staff: 0
Staff qualifications:
No details supplied
Night cover: 24-hours
Reviews / videos
Video
Not available
Reviews
Service user reviews:
1. Written by – Nicki
Free from alcohol and drugs for 2 years at time of review

“A big thank you to all at the ARC (especially Gabby, who made me feel human again).
I thank you for opening my mind, showing me the road to recovery, and giving me the tools to stay on that road when one of life’s hurdles tries to trip you up.
Thanks again.”

2. Written by – John
Free from alcohol & drugs for 3 years at time of review

“The Arc got me a new life by teaching me what my addictions were.
I didn’t even know I was an addict when I came here. I always thought I was just a drinker and used drugs.
If I didn’t come here and do this treatment, I don’t think I’d be on this earth now.
My life is getting on track now. I’m not perfect, I never will be probably, but I am 95% better than when I first arrived at the ARC.”

3. Written by – Risa
Free from alcohol and drugs for 4 years at time of review

“It’s addressed a lot of things that needed to be dealt with in order for me to move forward with my life and I felt that’s what the ARC gave me the ability and capacity to do.
I’ve been given coping mechanisms, I’ve been given tools by the ARC.
I’ve got me back in my life and that’s amazing.”
Professional reviews:
No details supplied

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